Meeting Professionals International's (MPI) Principles of Professionalism provide guidelines recommended for the business behavior of its members that impacts their perceived character and thus the overall image of MPI. Commitment to these principles is implicit to membership and is essential to instilling public confidence, engaging in fair and equitable practices and building professional relationships with meeting industry colleagues.

As members of Meeting Professionals International, we are responsible for ensuring that the meeting industry is held in the highest public* regard throughout the world. Our conduct directly impacts this result.

Maintaining Professional Integrity:

Utilizing Professional Business Practices:

• Honor written and oral contracts, striving for clarity and mutual understanding through complete, accurate and timely communications, while respecting legal and contractual rights of others.
• Ensure rights to privacy and protect confidentiality of privileged information received verbally, in writing, or electronically.
• Refrain from misusing solicited information, proposals or concepts.
• Commit to the protection of the environment by responsible use of resources in the production of meetings.
• Actively pursue educational growth through training, sharing of knowledge, expertise and skills, to advance the meeting industry.

Respecting Diversity:

• Embrace and foster an inclusive business climate of respect for all peoples regardless of national origin, race, religion, sex, marital status, age, sexual orientation, physical or mental impairment.

*Encompasses oneself, the association, fellow members, meeting attendees, clients and customers, suppliers and planners, employers and the general public.

Adherence to these Principles of Professionalism signifies professionalism, competence, fair dealing and high integrity. Failure to abide by these principles may subject a member to disciplinary action, as set forth in the Bylaws of Meeting Professionals International.

Your special event is important - the last thing you want to worry about is the integrity of your special events professional. That's why all ISES members subscribe to the ISES Principles of Professional Conduct and Ethics, listed below.

Each member of ISES shall agree to adhere to the following:

• Promote and encourage the highest level of ethics within the profession of the special events industry while maintaining the highest standards of professional conduct.
• Strive for excellence in all aspects of our profession by performing consistently at or above acceptable industry standards.
• Use only legal and ethical means in all industry negotiations and activities.
• Protect the public against fraud and unfair practices, and promote all practices which bring respect and credit to the profession.
• Provide truthful and accurate information with respect to the performance of duties. Use a written contract clearly stating all charges, services, products, performance expectations and other essential information.
• Maintain industry accepted standards of safety and sanitation.
• Maintain adequate and appropriate insurance coverage for all business activities.
• Commit to increase professional growth and knowledge, to attend educational programs and to personally contribute expertise to meetings and journals.
• Strive to cooperate with colleagues, suppliers, employees, employers and all persons supervised, in order to provide the highest quality service at every level.
• Subscribe to the ISES Principles of Professional Conduct and Ethics, and abide by the ISES Bylaws and policies.

This code is just another reason why you should hire Mulligan Management Group for your next special event.

"Thank you for a great job with the fundraiser. It was a terrific success."
Kathleen Chandler
Ohio Congressional Representative
330. 673.1872

"What a wonderful event on Wednesday, very well done! Great news on your nomination for Planner of the Year."
Barbara Yeater
Concord Hospitality Enterprises Company
b.yeater@concordhotels.com

"I don't tell you enough, but you do an outstanding job on the Cleveland programs. We are very lucky to have you developing the education for our partnering organizations."
Barbara R. Perry
Convention and Meeting Planning, Ross Products
614.624.6448

"Just a quick note to thank you for coordinating Cleveland Rocks with ROI. Your guiding hand behind-the-scenes made this yet another well-run event."
Alison R. Martin
OnVantage, Inc..
561.638.2284

"Thank you for all your hard work. I look forward to   working with you again next year."
Stephane Paul
The Meeting Candidate Network

 "Just a note to thank you again for the great job at the networking breakfast."
Nelson W. Burns
Coleman Professional Services
330.676.6801

"Thank you so very much for organizing the incredible Open House for PASS. People are still buzzing about it and several referrals have resulted."
Lucy Wagener
PASS Program Manager

"Thank you for your leadership in putting together a fantastic event."
Errol Can
Williams, Welser & Kratcoski
ecan@wwklaw.com

"Thank you so much for coming to our rescue and designing the program and posters; they came out great! It was a pleasure working with you. We really appreciate all of your hard work."
Brenda Durak and Arla Brown
Co-Chairs, Parade of Bands, Hudson HS Marching Band

"Thank you so very much for your contribution to the staff meeting with your energetic and enthusiastic discussion about product sales. It is such a pleasure and honor to have you on our team!"
Gayle Minke
Weight Watchers Trainer